Privacy Policy

1. Introduction

Welcome to MTBFO ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mtbfo.com (the "Site").

Please read this Privacy Policy carefully. By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Send us an email
• Communicate with us in any other way

This information may include:

• Full name
• Email address
• Company/organization name
• Phone number
• Message content and inquiry details

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device type (mobile, tablet, desktop)
• General geographic location (city/region)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: We use your contact information to respond to your questions and requests
• To improve our website: We analyze usage data to enhance user experience and website functionality
• To communicate with you: We may send you information about our services if you have expressed interest
• To comply with legal obligations: We may use your information to comply with applicable laws and regulations
• To protect our rights: We may use your information to protect our legal rights and prevent fraud

4. Analytics and Cookies

4.1 Google Analytics

We use Google Analytics 4, a web analytics service provided by Google LLC ("Google"), to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

4.2 Cookies Used

Google Analytics uses first-party cookies to collect this information:

4.3 How to Opt Out of Google Analytics

You can opt out of Google Analytics tracking by:

• Installing the Google Analytics Opt-out Browser Add-on
• Adjusting your browser settings to block or delete cookies
• Using your browser's "Do Not Track" feature (though we currently do not respond to DNT signals)

For more information on how Google uses data, visit: How Google uses data when you use our partners' sites or apps

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact form submissions: Retained for up to 2 years or until you request deletion
• Google Analytics data: Automatically deleted after 14 months
• Email communications: Retained as long as necessary for business purposes

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our website (e.g., Google Analytics, Netlify hosting)
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: We may share information with your explicit consent

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure (Netlify)
• Regular security assessments
• Limited access to personal information

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 General Rights

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of receiving communications from us
• Data Portability: Request a copy of your data in a portable format

8.2 Additional Rights for EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

8.3 Additional Rights for California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell personal information.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Site, you consent to the transfer of your information to the United States and other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.